Smart. Creative. Approachable

Liquid is a full-service, design, public relations and marketing consultancy, specialising in integrated creative communications.

With offices in Birmingham, Guernsey, Jersey and London.

Key Services

Strategy

Research
Brand audit
Brand strategy
Brand architecture
Naming
Content strategy

Brand

Brand identity
Brand toolkit
Brand guidelines
Brand film
Photography and imagery
Tone of voice
Messaging
Information design

PR and communications

Content creation
Art direction
Film and animation
Literature
Advertising
Campaign development
Environmental design
Packaging
Document templates

Digital

UX audit
UX and UI journeys
Digital strategy
Interactive prototyping
Web design

Social

PPC
Strategy
design assets
campaigns
Implementation
Planning
Training

Crisis

Reputation protection
Response and recovery
24 hour support
Management

Public relations

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We are skilled communicators with expertise in media relations, internal communications, CSR, media training and event planning. Crisis communications and reputation management are specialisms, the team having dealt with a range of situations including a fatal plane crash, a major fire, industrial tribunals, product recall, food scares and serious crime. Our PR teams in Birmingham, Guernsey, Jersey and London offer advice based on helping clients achieve their business and communications objectives within budget and on time. We provide focused, clear counsel to assist marketing and business development planning and execution. We aim to help clients achieve their goals and boost brand awareness.

Design and branding

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Creativity isn’t something we buy in or bolt on; it’s part of our DNA at Liquid. Our design specialism is branding, with a focus on creating brand identities and helping clients rework existing brands that have become tired. We work at a strategic level, helping to develop brand architecture, key messages and tone of voice as well as visual branding tools. Our design studio works with our PR and marketing teams in Birmingham, Guernsey, Jersey and London to provide creative support to clients in multiple sectors in international jurisdictions. As a natural extension of our branding experience, we are adept at design for advertising and all online and offline marketing tools.

Strategic thinking

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We are communications problem-solvers. As an integrated team of PR professionals, marketers and designers, we offer strategic direction and practical advice. We work at board level, providing "big picture" planning, brand and positioning expertise, market research, campaign strategy and media buying. Our teams in Birmingham, Guernsey, Jersey and London are experienced and passionate about providing creative answers to communications challenges. Our passion for creativity is allied to strategic thinking, robust budget management and hitting deadlines. We won’t suggest or do anything just because it sounds exciting. We think and act because it makes business sense.

Digital and social

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Our in-house digital team manages social media for some of our largest clients. From social media strategy and media planning through to competitor analysis, social media listening and asset creation, our team uses its insight and experience to raise brand awareness using the platforms and channels best suited to the strategy. Website design, planning and implementation is handled by our design team, who work closely with the PR team to ensure website content is well written and search-engine friendly. We will make sure you get seen and heard in the right places at the right time.

Crisis management

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A reputation can take years to build and be ruined in minutes. Our teams in Birmingham, Guernsey, Jersey and London specialise in crisis management and reputation protection. Our clients trust us to advise and support as they prepare for, respond to, and recover from a critical situation. Recognised as leaders in this specialist area, Liquid has supported organisations on fatal errors and accidents, redundancies, industrial accidents, product recalls, food contamination and child protection issues. We proactively spend time to prepare clients for situations they may face and are available around the clock to offer advice and support when a crisis strikes.

Food team

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We are passionate about food and drink. Liquid's specialist team, led by our chef director, works with a broad range of clients, from artisan producers to national trade bodies, and has built up a unique database of industry contacts ranging from national TV producers, food writers and Michelin-starred chefs to influential bloggers and regional food journalists. From market research, distribution, trade bodies, food service, hospitality, crisis plans or retail and promotion, Liquid can provide an intelligent communication plan to fit your needs.

Property team

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Liquid’s highly experienced property team has a wealth of expertise, gained from working with a number of construction and logistics firms, housing providers and local authorities. We understand the property sector, and with our established database of industry contacts across trade press, consumer titles and digital platforms, we are uniquely placed to secure the coverage you need. Our fully integrated approach allows us to support with PR, design, strategic communications, social media and digital marketing, providing a full-service solution to raise your profile.

CMS Gold Standard

Liquid has held the PRCA Communication Management Standard (CMS) for more than ten years, which means that we have achieved CMS Gold status. The PRCA CMS shows our commitment to the PRCA’s Code of Conduct and professional standards, so you can be sure that your business’ reputation is in safe hands.

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