The persuasiveness of quality

by Glen Smith

I worked for a while at an advertising agency whose owners cared more about quantity than they did about quality. The company used the cheapest suppliers they could find in the belief that their clients couldn't tell the difference between good and bad print work. As creative director, it was frustrating to say the least. I'm not there now.

These days I choose my suppliers more carefully. A good example is Dayfold Print in Dorset. When Dayfold apply ink to paper the results are beautiful to behold. My contact at Dayfold recently sent me the following, which in turn had been sent to him by the paper merchant GF Smith. It comes from a paper sample book and was written in 1929.

THE PERSUASIVENESS OF QUALITY - from a sample book entitled, 'Strathmore Alexandra Japan (1929)'

Quality in printing is not an extravagant indulgence. It is in fact a necessity of advertising that must pay its way.

The more vital the need for returns from your printed matter, the greater the necessity that it possess the persuasiveness of quality.

You think of your printed matter as so many thousand pieces to be sent to a list, but the list is compiled of individual Jim's and Jacks or Betty's and Anne's who see but one copy apiece. They do not know how large an edition you have printed. They do not know that such and such a printer would have done the job for less money. They do not know, nor do they care, anything at all about the expenses, difficulties, or printing problems involved in getting out your printed matter.

They only know that in their hands is a booklet - one booklet.

They are either impressed or unimpressed.

In that one copy is your opportunity.

Make that one copy rise to it.

What was true in 1929 remains true today. People appreciate quality. They aspire to it and are persuaded by it. Given the choice, we'll go for quality over quantity every time.

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